Who this notice covers
KEYDIV is Allae's independent Web & AI studio. This notice explains information handled through keydiv.com and initial project enquiries. For privacy questions, contact info@keydiv.com.
Information you share
The enquiry form asks for your name, email address, phone number and project message. You may also provide a company name and select the services that interest you. Messages sent by email or through a linked communications service include the information you choose to send.
Please share only what is needed to discuss the project. Do not include passwords, payment-card details, confidential customer records or sensitive personal information in an initial enquiry.
Technical and enquiry context
A form submission includes its source page, referral and campaign information where available, and technical information used to reduce spam. Hosting and security services may also process connection information needed to deliver and protect the website.
The website application does not store enquiry contents in local browser storage or place them in a page URL. Read the cookie policy for information about cookies and related technologies.
Why information is used
Enquiry information is used to respond to your request, understand the proposed work, prepare a scope or quote, and communicate about any resulting project. Technical information supports delivery, troubleshooting and protection against misuse.
Where data-protection law applies, responding to requested services and necessary business or security administration provide the relevant purpose for processing. A separate use, such as optional marketing, needs its own appropriate basis; submitting an enquiry is not an automatic subscription to marketing.
Service providers and external links
Hosting, enquiry delivery and communications providers may process the information required to operate those services. Access should be limited to the people and providers involved in handling the request or delivering agreed work.
Social profiles, WhatsApp and template previews are external destinations. When you follow a link or communicate through another platform, that provider's privacy practices also apply. Provider processing may take place outside your country.
Retention and protection
Enquiry and project information is retained for the purposes of handling the request, delivering agreed work and meeting relevant recordkeeping obligations. The appropriate period depends on the information and its purpose; you can ask about a particular record by email.
The website uses HTTPS and controlled form delivery. No online service can guarantee absolute security, so sensitive project access should be exchanged through a separately agreed method.
Your choices and requests
Contact info@keydiv.com to ask about information you have provided, correct an error or request deletion. Depending on the applicable law, you may also have rights to access, restrict, object to or receive a copy of personal information. Some information may need to be retained for a valid obligation.
A request may require enough information to verify that it concerns your data. You may raise a concern with the relevant data-protection authority where that right applies.
Updates to this notice
This notice may be updated when the website's data handling changes. The date above identifies the current version. Specific client projects may need additional agreed data-handling terms.